If Quick Install encounters an error while attempting to install your software, it will produce a red bar with the text Something went wrong! as seen below: For exact error details, please click the View Details Button in the lower right-hand corner: The error details will frequently help you identify the exact issue that […]
Script Migration Procedure
You will need to install the program you want via QuickInstall and then migrate the data from your old installation to your new installation. Here are the general steps: Log into your script’s admin panel. Move your current (old) installation of the script to a new folder. Open QuickInstall. Choose […]
Differences between Aliases, Addon Domains, and Subdomains
Subdomain A subdomain is a second website with its own unique content, but there is no new domain name. Instead, you use an existing domain name and change the www to another name. The subdomain name looks like forums.domain.com, help.domain.com, help2.domain.com (assuming you already host domain.com). Addon Domain An addon domain is a […]
Web Page Stats Outside of cPanel?
Can I make my web statistics public or viewable by another person? There are two methods for doing this: Using Webalizer We can create a symlink for Webalizer (only Webalizer) to example.com/stats. Please contact us via phone or Live Chat to request this service. Awstats A custom installation of Awstats would allow you to view […]
How to Redirect a Subdomain to Another Page
You can redirect your subdomain to another page by following the steps below: Log into cPanel. In the Domains section, click the Subdomains icon. Under Modify a Subdomain, click the Manage Redirection link to the right of the subdomain you wish to redirect. In the text box, type the URL to which you would like visitors to […]
How to Password Protect One File
To password protect an individual file: Create a file named .htpasswd and place it above your root directory, so visitors can’t access it. Example of the root directory pathway for shared accounts : /home#/cpanelusername/.htpasswd Note: Replace the # with the number that is reflected in your file manager’s home directory Example of the root […]
Domain Already Exists Error
Error from domain wrapper: Domain already exists; it was not added.: example.domain.com This error can occur when trying to park a domain on an addon domain and could be due to one of two reasons: The domain being added has already been added and therefore already exists. To correct this, you […]
How to Park an Addon Domain in cPanel
You can park a domain on an addon domain in cPanel by completing the following steps: Log into cPanel. In the Domains section, click Addon Domains. In the New Domain Name field, type the domain name you wish to park on top of your addon domain. We will use snappygator.com in this example. Note: Once you have […]
What Is a public_html Folder?
What Is a public_html Folder? The public_html folder is the web root for your primary domain name. This means that public_html is the folder where you put all website files which you want to appear when someone types your main domain (the one you provided when you signed up for hosting). Or put another […]
Alternatives to Changing the Document Root for the Primary Domain
If you still want your primary domain to use a root folder other than public_html, you have two options: Change the primary domain name on your account, then add the old primary domain as an addon domain. This way, you can pick the root folder you want for the primary […]